Privacy Policy

Who we are

Media 360 Concept ("we", "us") operates www.media360concept.com from HiLITE Business Park, HiLITE City, Thondayad Bypass, Kozhikode, Kerala 673014, India. Contact: media360concept@gmail.com.

Information we collect

When you contact us through the enquiry form, WhatsApp, phone or email, we receive the details you choose to share — typically your name, phone number or email address, company and project details. The enquiry form does not store data on this website; it opens WhatsApp or your email app with your message, and the message is handled under those services' terms.

If analytics are enabled, we use Google Analytics 4 and Microsoft Clarity to understand how visitors use the site (pages viewed, device type, approximate location, interactions). These tools use cookies or similar technologies and do not give us your name or contact details.

How we use it

To reply to enquiries, prepare proposals, deliver services you engage us for, and improve this website. We do not sell personal information, and we do not use it for unrelated marketing without your consent.

Sharing

We share information only with service providers needed to run our business (for example email, hosting and analytics providers), or where required by law.

Retention and security

We keep enquiry and client information only as long as needed for the purposes above or as required by law, and protect it with reasonable technical and organisational measures.

Your rights

Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you may ask to access, correct or delete your personal data, or withdraw consent. Email media360concept@gmail.com and we will respond within a reasonable time.

Changes

We may update this policy; the date above shows the latest version.